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Frequently asked questions

Whether you want to book a dream stay away from home or host your Home Vacation Property, here’s how Home Vacation Properties works for you—as a Partner/Host or a guest. Let’s start at the beginning and go from there. Welcome to our community!

The Home Vacation Properties website

Home Vacation Properties is a marketplace-based website. We take the safety of our Hosts and guests very seriously—Hosts must meet and maintain quality standards, and all personal profiles and listings are verified. We work to keep everyone safe on our site with encrypted personal data and a trusted payment system. You can always reach out to us. Please Contact our Management Team here. CONTACT US

Partner Reliability Standards

Standards for our partners include more about listing accuracy, cleanliness, and communication.

Guest Reliability Standards

Standards for guests on stays including more about respect for the community, the space, and the house rules.

Getting set up

Registering for an account is free and easy! We’ll need to know a few basic details, and then you’ll be asked to submit your government ID—which we don’t share with our Partners or anyone else. Now you’re ready to book!

Creating an account

Find easy-to-follow instructions to create an account.

How to submit your ID

Details what info you’ll need to share, plus troubleshooting when you’re uploading your government ID.

Booking a trip: What to do if you’re new

Learn about Airbnb’s booking process, how to confirm your reservation, special offers, and more.

Partner Hosting basics

If you’re interested in hosting your rental, we’ll guide you through the process step-by-step. To host Experiences, just review our quality standards, create a listing, and submit your compelling idea (through a form or a short video if you’re submitting an online experience) for review.

All the ways to Host on Home Vacation Properties

Details and all the fine print about hosting a place to stay or an Home Vacation Properties experience.

Creating new Experiences

Find the basic info you’ll need to have when submitting an Experience.

 

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