Home Vacation Properties, LLC. (“Home Vacation Properties”, “We”, “Us”, or “Our”) take your privacy very seriously. This Privacy Policy explains who we are, how and why we collect, store, use, and share your personal information, and your rights in relation to that information. By using our website, you hereby consent to our Privacy Policy and agree to its terms.
We collect, use, and are responsible for certain personal information about you. When we do so, we are subject to various laws in the United States and internationally, and we are responsible as the “controller” of that personal information for the purposes of those laws.
“Personal information” is any information that relates to an identified or identifiable individual. We collect the following personal information:
Your name and contact information, including email address, telephone number, and company details, if applicable; Identity verification data, including your date of birth;
Location data, if you choose to provide this;
Billing information, transaction, and payment card details;
Contact history and purchase history;
Information from accounts you link to us (e.g., social media platforms);
Usage details of our website or mobile application and communication systems; and
Responses to surveys, competitions, and promotions.
This personal information is required to provide our products and services. If you do not provide the personal information we ask for, it may delay or prevent us from providing these to you.
We collect most of this personal information directly from you via our website, applications, in-person, telephone, text, or email. Additionally, we collect information:
From third parties, with your consent (e.g., credit reporting agencies);
Through cookies on our website and Via our IT systems, including automated monitoring.
Under data protection law, we can only use your personal information if we have a proper reason, such as:
To comply with legal and regulatory obligations;
For the performance of a contract with you or to take steps at your request before entering into a contract;
For our legitimate interests or those of a third party; or
Where you have given consent.
We use your personal information to provide our products and services, to prevent and detect fraud, to identify and verify our customers, to comply with our legal obligations, and for other purposes as outlined in a detailed table of uses, which can be provided upon request.
We routinely share personal information with third parties, including:
Service providers we use (e.g., payment processors, delivery companies);
Other third parties we use to help us run our business (e.g., marketing agencies, website hosts);
Credit reporting agencies, insurers, brokers, and banks;
Law enforcement and other external parties in compliance with legal obligations.
We only allow our service providers to handle your personal information if we are satisfied they take appropriate measures to protect your personal information. We also impose contractual obligations on service providers relating to ensure they can only use your personal information to provide services to us and to you.
We may disclose and exchange information with law enforcement agencies and regulatory bodies to comply with our legal and regulatory obligations.
We may also need to share some personal information with other parties, such as potential buyers of some or all of our business or during a re-structuring. We will typically anonymize information, but this may not always be possible. The recipient of the information will be bound by confidentiality obligations.
We will not share your personal information with any other third party.
We may use your personal information to send you updates (by email, text message, telephone or post) about our products and services, including exclusive offers, promotions or new products and services.
We have a legitimate interest in processing your personal information for promotional purposes (see above “How and why we use your personal information”). This means we do not usually need your consent to send you promotional communications. However, where consent is needed, we will ask for this consent separately and clearly.
We will always treat your personal information with the utmost respect. You agree and understand that Home Vacationn Properties may, at its own discretion, sell or share it with other organizations marketing purposes.
You have the right to opt out of receiving promotional communications at any time by:
contacting us at sales@homevacationproperties.com;
using the “unsubscribe” link in emails or “STOP” number in texts; or
updating your marketing preferences on our website <a href=”https://homevacationproperties.com/newsletter-profile/”>https://homevacationproperties.com/newsletter-profile/</a>
We may ask you to confirm or update your marketing preferences if you instruct us to provide further products and services in the future, or if there are changes in the law, regulation, or the structure of our business.
Information may be held at our offices and those of our Home Vacationn Properties third party agencies, service providers, representatives and agents as described above (see above: “Sharing Your Personal Information”).
How Long Your Personal Information Will Be Kept
We will keep your personal information while you have an account with us or while we are providing products and services to you. Thereafter, we will keep your personal information for as long as is necessary:
To respond to any questions, complaints or claims made by you or on your behalf;
To show that we treated you fairly; or To keep records required by law.
We will not retain your personal information for longer than necessary for the purposes set out in this policy. Different retention periods apply for different types of personal information.
Your personal information may be transferred outside of your country, where data protection laws may be of a different standard. In such cases, we ensure that data is protected to the same standard as it would be in your home country.
We retain your personal information for as long as necessary to provide the services you have requested, and thereafter for a variety of legitimate legal or business purposes. These might include retention periods mandated by law, contract, or similar obligations.
You have rights under data protection laws to request access, rectification, erasure, restriction, and data portability and to object to processing. Additionally, if we have collected and process your personal information with your consent, then you can withdraw your consent at any time.
We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Your Rights to Privacy.
You have the right under the California Consumer Privacy Act of 2018 (CCPA) and certain other privacy and data protection laws in the United States and abroad, as applicable, to exercise free of charge:
Please note that we are not required to:
Retain any personal information about you that was collected for a single one-time transaction if, in the ordinary course of business, that information about you is not retained;
Reidentify or otherwise link any data that, in the ordinary course of business, is not maintained in a manner that would be considered personal information; or
Provide the personal information to you more than twice in a 12-month period.
Keeping Your Personal Information Secure.
We have appropriate security measures in place to prevent personal information from being accidentally lost or used or accessed in an unauthorized way. We limit access to your personal information to those who have a genuine business need to access it. Those processing your information will do so only in an authorized manner and are subject to a duty of confidentiality. We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.
How to Exercise Your Rights.
If you would like to exercise any of your rights as described in this Privacy Policy, please:
Call us at +1 (608) 434-4703; or
Email/write to us at sales@homevacationproperties.com
Please note that you may only make a CCPA-related data access or data portability disclosure request twice within a 12-month period.
If you choose to contact us directly by emailing, writing, calling us, or contacting us by our website, you will need to provide us with:
Enough information to identify you (e.g., your full name, address and customer or matter reference number);
Proof of your identity and address (e.g., a copy of your driving license or passport and a recent utility or credit card bill); and
A description of what right you want to exercise and the information to which your request relates.
We are not obligated to make a data access or data portability disclosure if we cannot verify that the person making the request is the person about whom we collected information, or is someone authorized to act on such person’s behalf.
Any personal information we collect from you to verify your identity in connection with you request will be used solely for the purposes of verification.
Changes to This Privacy Notice.
This privacy notice was published in July 2024 and last updated on said date. We may change this privacy notice from time to time–when we do, we will inform you by posting a notice on our website. We reserve the right to modify this privacy policy at any time.
